{"id":102068,"date":"2025-08-14T11:19:51","date_gmt":"2025-08-14T09:19:51","guid":{"rendered":"https:\/\/www.begenat.com\/?page_id=102068"},"modified":"2025-09-02T12:49:08","modified_gmt":"2025-09-02T10:49:08","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/www.begenat.com\/en\/return-policy\/","title":{"rendered":"Return policy"},"content":{"rendered":"\n
\n

Purpose<\/h2>\n\n\n\n

This policy governs the return policy for products purchased on our B\u00e9g\u00e9nat website.<\/p>\n\n\n\n

Return Conditions<\/h2>\n\n\n\n

Returns are accepted within 14 days of receipt of the order.<\/p>\n\n\n\n

The product must be new, unused, and in its original packaging.<\/p>\n\n\n\n

Terms and Conditions<\/h2>\n\n\n\n

Contact our customer service to obtain a return authorization.<\/p>\n\n\n\n

Enclose a copy of the invoice and indicate the reason for the return.<\/p>\n\n\n\n

Return shipping costs are the customer’s responsibility, except in cases of delivery error or defective product.<\/p>\n\n\n\n

Product Condition<\/h2>\n\n\n\n

The item must be in perfect condition, with packaging, tags, and accessories. Any damaged or incomplete product will not be refunded.<\/p>\n\n\n\n

Timeframes and Refunds<\/h2>\n\n\n\n

Upon receipt and inspection of the product, we will process the refund within 14 days.<\/p>\n\n\n\n

The refund will be made using the same payment method as the original order.<\/p>\n\n\n\n

Case of Defect or Delivery Error<\/h2>\n\n\n\n

If the product is defective or non-compliant, contact us immediately.<\/p>\n\n\n\n

We will then arrange a return at our expense, with an exchange or refund, at your discretion.<\/p>\n\n\n\n

Contact for Returns<\/h2>\n\n\n\n

By email or telephone, as indicated on the Contact page.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Purpose This policy governs the return policy for products purchased on our B\u00e9g\u00e9nat website. Return Conditions Returns are accepted within 14 days of receipt of the order. The product must be new, unused, and in its original packaging. Terms and Conditions Contact our customer service to obtain a return authorization. Enclose a copy of the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-102068","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nReturn policy - www.begenat.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.begenat.com\/en\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return policy - www.begenat.com\" \/>\n<meta property=\"og:description\" content=\"Purpose This policy governs the return policy for products purchased on our B\u00e9g\u00e9nat website. Return Conditions Returns are accepted within 14 days of receipt of the order. 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